SuperWorld: Privacy Policy

SuperWorld Inc. is a social AR company. Our services provide fast and fun ways to express yourself, live in the moment, learn about the world, and have fun together in AR!

When you use these services, you’ll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the choices we give you to control, access, and update your information.

If you have questions about anything in our Privacy Policy, just email us at support@superworldapp.com.

Information We Collect

There are three basic categories of information we collect:

• Information you choose to give us.
• Information we get when you use our services.
• Information we get from third parties.

Here’s a little more detail on each of these categories.

Information You Choose to Give Us

When you interact with our services, we collect the information that you choose to share with us. For example, most of our services require you to set up a SuperWorld account, so we need to collect a few important details about you, such as: a unique username you’d like to go by, a password, an email address, a phone number, and your date of birth. To make it easier for others to find you, we may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile pictures, a name, or other useful identifying information. Other services, such as commerce products, may also require you to provide us with a debit or credit card number and its associated account information.

Of course, you’ll also provide us whatever information you send through the services, such as photos or videos. Keep in mind that the users you send any content to can always save that content or copy it outside the app. So, the same common sense that applies to the Internet at large applies to SuperWorld as well: Don’t send messages or share content that you wouldn’t want someone to save or share.

It probably goes without saying, but we’ll say it anyway: When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer.

Information We Get When You Use Our Services

When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you view an AR object, watched a video, saw a specific ad for a certain period of time, and sent an AR object to friends. Here’s a fuller explanation of the types of information we collect when you use our services:

• Usage Information. We collect information about your activity through our services. For example, we may collect information about:
  • how you interact with the services, such as which AR object you view or apply to SuperWorld, or which search queries you submit.
  • how you communicate with other SuperWorld users, such as their names, the time and date of your communications, the number of messages you exchange with your friends, which friends you exchange messages with the most, and your interactions with messages (such as when you open a message or capture a screenshot).
• Content Information. We collect content you create on our services, such as custom AR worlds, and information about the content you create or provide, such as if the recipient has viewed the content and the metadata that is provided with the content.
• Device Information. We collect information from and about the devices you use. For example, we collect:
  • information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone;
  • information from device sensors, such as accelerometers, gyroscopes, compasses, microphones, and
  • information about your wireless and mobile network connections, such as mobile phone number, service provider, and signal strength.
• Device Phonebook. Because SuperWorld is all about communicating with friends, we may—with your consent—collect information from your device’s phonebook.
• Camera, Photos and Videos. Many of our services require us to collect images and other information from your device’s camera, photos and videos. For example, you won’t be able to send SuperWorld or upload photos and videos from your camera roll unless we can access your camera, photos and videos.
• Location Information. When you use our services we may collect information about your location. With your consent, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.

Information We Collect from Third Parties

We may collect information that other users provide about you when they use our services. For example, if another user allows us to collect information from their device phonebook—and you’re one of that user’s contacts—we may combine the information we collect from that user’s phonebook with other information we have collected about you.

How We Use Information

What do we do with the information we collect? The short answer is: Provide you with a set of products and services that we constantly improve. Here are some of the ways we do that:

• develop, operate, improve, deliver, maintain, and protect our products and services.
• send you communications, including by email. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you.
• monitor and analyze trends and usage.
• personalize the services by, among other things, suggesting friends or profile information, or customizing the content we show you, including ads.
• contextualize your experience by, among other things, tagging your Memories content using your precise location data (if, of course, you’ve consented to us collecting that data) and applying other labels based on the content.
• provide and improve ad targeting and measurement, including through the use of your precise location data (again, if you’ve consented to us collecting that data), both on and off our services. See the Control Over Your Information section below for more information about SuperWorld Inc.’s promotion practices and your choices.
• enhance the safety and security of our products and services.
• verify your identity and prevent fraud or other unauthorized or illegal activity.
• use information we’ve collected to enhance the services and your experience.
• enforce our Terms of Service and other usage policies.

We may also store some information locally on your device. For example, we may store information as local cache so that you can open the app and view content faster.

How We Share Information

We may share information about you in the following ways:

• With other SuperWorld users. We may share the following information with other SuperWorld users:
  • information about you, such as your username, name.
  • information about how you have interacted with the services, the names of SuperWorld users you are friends with, and other information that will help SuperWorld users understand your connections with others using the services. For example, because it may not be clear whether a new friend request comes from someone you actually know, we may share whether you and the requestor have SuperWorld friends in common.
  • any additional information you have consented for us to share.
  • content you post or send will be shared with other SuperWorld users; how widely your content is shared depends on your personal settings and the type of service you are using.
• With all SuperWorld users, our business partners, and the general public. We may share the following information with all SuperWorld users as well as with our business partners and the general public:
  • public information like your name, username, and profile pictures.
  • any content that you submit to SuperWorld.
• With third parties. We may share your information with the following third parties:
  • With service providers, sellers, and partners. We may share information about you with service providers who perform services on our behalf, sellers that provide goods through our services, and business partners that provide services and functionality. For more information about data collected by third parties on our services, see below.
  • With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
    • comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
    • investigate, remedy, or enforce potential Terms of Service violations.
    • protect the rights, property, and safety of us, our users, or others.
    • detect and resolve any fraud or security concerns.
  • With third parties as part of a merger or acquisition. If SuperWorld Inc. gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.

We may also share with third parties—such as advertisers—aggregated, non-personally identifiable, or de-identified information.

Third-Party Content and Integrations

The services may also contain third-party links and search results, include third-party integrations, or offer a co-branded or third-party-branded service. Through these links, third-party integrations, and co-branded or third-party-branded services, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services.

Analytics and Advertising Services

Provided by Others

We may let other companies use cookies, web beacons, and similar technologies on our services. These companies may collect information about how you use our services over time and combine it with similar information from other services and companies. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Additionally, some companies, including our affiliates, may use information collected on our services to measure the performance of ads and deliver more relevant ads on behalf of us or other companies, including on third-party websites and apps.

Provided by Us

We may collect information about your activity on third-party services that use cookies and other technologies provided by us. We use this information to improve our advertising services, including measuring the performance of ads and showing you more relevant ads.

Request to Delete Personal Data and Information Collected

Users may request to delete their personal data and information collected from the use of the app by sending an email to outreach@superworldapp.com.

Revisions to the Privacy Policy

We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).